Webcast: The Labyrinth of Leadership - Using Proven Information for Transformation


October 8, 2019
2:00pm - 3:30pm


Debbie Phillips, PhD, CPM & Vinnie Viola, MPA, HCCP

Webcast Only: $109 per attendee  Details & Register

Webcast plus Personal Counseling Session: $169 per attendee  Details & Register

Live Webcast plus 30 Minute Professional Development Counseling

About the Counseling Session - In addition to the live webcast, with your purchase you'll also receive 30 minutes of professional development counseling. Webcast host Vinnie Viola will coordinate and participate in a conference call with you and Dr. Debbie Phillips at a mutually convenient time for all participants. The objective of the call is to brainstorm and discuss questions around the goals and content for your professional development plan. 

About This Webcast

Knowledge is constantly changing and good leaders never stop acquiring and assimilating it. In a recent survey of CEO's and Chief Human Resource Officers, 85% of the respondents stated their top four strategic imperatives focused on: talent development, process improvement, cyber security and vertical integration. As we fine tune our 2020 budgets and assess the talent that will accomplish these goals, this webinar is timely and appropriate for all levels of leadership. Whether you are a seasoned industry professional or have recently assumed a new position or portfolio this is a webinar you will not want to miss.

Join special guest Dr. Debbie Phillips, CPM, and webcast host Vinnie Viola for a 90-minute professional development training that explores core themes and skills that property management professional must contend with and develop to succeed in a career in multifamily housing. Dr. Phillips and Vinnie complement one another's skill sets and perspectives with their collective property management and asset management experiences spanning over 60 years. They will explore the many hats that effective professionals wear and understand for successful leadership of teams (human capital) and management of multifamily properties.


  • Effective Communication with Internal and External Stakeholders
  • Navigating the Political and Organizational Structures
  • Understanding and Delivering the Owner's Objectives
  • Best Practices for Facilitating Effective Team Dynamics
  • Elements of a Professional Development Plan

Is This Training for Me?

The target audience for this professional development opportunity includes:

  • C-Suite
  • Regional Portfolio Managers
  • Asset Managers
  • Portfolio Managers
  • On-site Property Managers
  • Owner's Representatives
  • Leasing and Marketing Coordinators

About the Speakers

Debbie Phillips, PhD, CPM is an entrepreneur and real estate professional with over 30 years of industry experience. Debbie has a multi-faceted career managing diverse real estate assets including developing world-class leadership development programs and talent management strategies. In addition to her private consulting, Debbie serves as an Adjunct Professor for numerous universities including Georgia Institute of Technology, The New School of Architecture and Design in San Diego, California and Realtor University in Chicago, Illinois. Debbie is actively involved in industry organizations and serves in advisory roles for housing, education and workforce development. As a keynote speaker and nationally acclaimed author, her passion is promoting careers in the real estate industry. 

Debbie completed her Ph.D. from Georgia Tech, where her research focused on Resident Satisfaction and Employee Engagement as she developed an Employee Engagement Model for the Multifamily Housing Industry. Debbie also holds a Master of Science degree in Housing & Consumer Economics, with an emphasis on Senior Housing, and a Bachelor of Science degree in Consumer Journalism, both from the University of Georgia.

Vinnie Viola, MPA, HCCP, is Principal and Founder of Birch Island Real Estate Consulting, LLC. His company provides asset management consulting services and web-based and private trainings to owners, developers, operators and investors of multifamily housing funded with LIHTC equity. With nearly 30 years' experience, Vinnie has worked in for-profit, government and not-for-profit organizations that invest in, manage and regulate affordable housing. His career includes ten years in various leadership roles at Boston Financial Investment Management and Boston Capital, through which he gained expertise with asset management best practices. In these roles, Vinnie participated in hundreds of investment committee meetings for prospective tax credit investments. He successfully managed teams of asset managers and proactively managed thousands of rental units in hundreds of investment partnerships, comprising over $1 billion in investor contributed equity. 

Vinnie received his Bachelor of Arts in Geography with concentration in urban planning from the University of Massachusetts Boston and Master of Public Affairs from the University of Texas Dallas. He is an active member of NH & RA's Asset Management Council, a unique peer network that convenes affordable housing executives from multifamily development firms as well as syndicators, tax credit investors and lenders, to develop operational best practices.

Registration fee: 

Webcast only: $109; Webcast plus Personal Counseling Session: $169

Type of event: 

Partner Events

Learning area: 

Nonprofit Governance


Birch Island Real Estate Consulting, LLC