Public Housing Training (PHT) Program

The Public Housing Training Program at the Mel King Institute provides trainings for residents of public housing to support their full participation in the oversight of their housing developments. 

Resident Leader Training 

The Resident Leader Training is a free two-day training for any resident of public housing who would like to enhance their leadership skills, learn about new state regulations, or get involved in a tenant group. Leaders of Local Tenant Organizations, “Task Forces” and other tenant groups are highly encouraged to attend. The training focuses on state regulations about tenant participation and also covers essential leadership skills such as team building, outreach, conflict resolution, and running meetings.


Upcoming Trainings:

New Generation Leadership Training for Public Housing Residents
January 9 & 10, 10am – 3pm both days
Tent City Community Room

Past Trainings:

Gloucester Housing Authority 
Thursdays August 9 and August 23, 10am – 3:30pm 
Boston Housing Authority 
Monday September 24 and Tuesday September 25, 10am – 3:30pm 
Open only to Boston Housing Authority residents 
Quincy Housing Authority 
Tuesdays October 9 and 16, 10am – 3:30pm  

Boston Housing Authority
December 3 and 4, 10am – 3:30pm
Open only to Boston Housing Authority residents 

Boston Housing Authority
Fridays January 25 and February 1, 10am - 3:30pm
Open only to Boston Housing Authority residents 

Concord Housing Authority
Thursdays February 21 and 28, 10am - 3:30pm

Monday March 25 and Tuesday March 26, 10am -3:30pm

Revere Housing Authority
Thursday - Friday May 23-24, 10am - 3:30pm 

North Attleborough Housing Authority
June 20-21, 10am - 3:30pm 

Great Barrington Housing Authority
July 24-25, 10am - 3:30pm

Boston Housing Authority
August 22 - 23, 10am - 3:30pm 

Natick Housing Authority
October 3-4, 10am - 3:30pm

To register for any of these trainings, contact Sarah Byrnes at or 617.379.5984. 

Quotes from Participants and Stakeholders: 

Knowledge is power. Information is liberating. This rings so true regarding the Mel King Institute training program. I learned so much about tenant rights and thoroughly enjoyed meeting the other residents. Our resident group has been able to take important steps forward as a result. All resident leaders should make an effort to attend!” - Susan Broder, Resident Leader, Lynnfield Housing Authority

Boston Housing Authority Trainings 

Our program is partnering with the Boston Housing Authority to provide trainings in Boston in fall 2018 and early 2019. If you are a resident of Boston Housing and would like to attend a free training, please see above or contact Sarah Byrnes at or 617.379.5984. 

Resident Board Member Training 

This free two-day training is open to public housing residents who serve on the Board of their Local Housing Authority. The training helps participants handle challenges unique to their role as both a resident and a Board Member. Participants learn about the role of the Board Member, take an in-depth look at budgets and capital improvement plans, and receive a free resource binder. They get a chance to network with each other to discuss experiences and share stories in order build confidence to perform their duties and contribute to a thriving Housing Authority. 

Upcoming Trainings:

Abington Housing Authority
January 22, 10am - 3:30pm

Madlen Housing Authority
February 20, 10am - 3:30pm

Past Trainings:

Fitchbrug Housing Authority
December 12, 10am - 3:30pm

Lynnfield Housing Authority
November 5, 10am - 3:30pm

Easton Housing Authority
November 12, 10am - 3:30pm

Hopedale Housing Authority
116 Hopedale Street, Hopedale 
November 8 and 15, 10am – 3:30pm

North Attleborough Housing Authority
June 6 and 13, 10am - 3:30pm 

Ludlow Housing Authority
114 Wilson Street, Ludlow, MA 01056
July 29, 10am - 3:30pm

If you have questions or are interested in taking this training, please contact Sarah Byrnes at or 617.379.5984.

Quotes from Participants and Stakeholders: 

"This Resident Board Member Training was the best I ever took. I have been talking all types of classes for 25 years now. My resource binder is now my Bible for questions and answers." - Phyllis May, Resident Board Member, Framingham Housing Authority 

"I enjoyed this training immensely. The role-playing activities brought the examples home to us and aided us in understanding Board and resident issues. I would recommend this course to anyone who is a Resident Board Member." - Susan Stanek, Resident Board Member, Ludlow Housing Authority 

"I wanted to hear some well-deserved praise on the Mel King Institute’s Resident Board Member training. The Tenant Commissioner of the Halifax Board is a fine example of what the training can do. She is a confident, informed commissioner that brings great perspective and enthusiasm to every meeting. This example is ‘Proof of Concept’ that the program works!"- John McKeown, Executive Director, Halifax Housing Authority 

An informed Resident Commissioner can be the ‘Most Valuable Player’ on the Housing Authority Board, because he or she can help educate the rest of the Board about how policies impact residents in the real world. The Mel King Institute’s Resident Board Member training can help your agency’s Resident Commissioner become your very own MVP. I encourage all EDs to support their Resident Board Member to attend!” – Brian Costello, Executive Director, Watertown Housing Authority


The Public Housing Training Program is a collaboration of the Massachusetts Union of Public Housing Tenants, Mass Law Reform Institute, Mass Housing Partnership, the Department of Housing & Community Development, and the Mel King Institute/MACDC. Each of these organizations serves on the Public Housing Training Program Advisory Committee, along with a Housing Authority Executive Director, a representative from a Community Development Corporation, and several residents. 


A Massachusetts statute called “The Local Housing Authority Act of 2014” requires a training program specifically for residents of public housing, with the goal of “enabling tenant [Board] members and members of local tenant organizations to participate fully in the oversight of the housing authority’s operation and capital planning.” The Mel King Institute has been developing and implementing this training since fall of 2016. 




Sarah Byrnes, Program Manager, 617.379.5984,