Multifamily Performance Metrics that Matter - The Portfolio Dashboard Perspective


March 27, 2019
8:30am - 12:00pm


Boston Private, Great Room
10 Post Office Square
Boston, MA 02109


Vinnie Viola, Principal, Birch Island Real Estate Consulting, LLC

Multifamily Asset Management Series:

This training is being offered in conjunction with Partnership Agreement Essentials for Owners and Developers of LIHTC Housing and Essential Elements for Successful Asset Management of Your Multifamily Rental Portfolio If you are registering for all three trainings, there is a discounted rate of $42 each ($126 total) for MACDC Members and $67 each ($201 total) for Regular tickets-

You must register at the above link and the Partnership Agreement Essentials for Owners and Developer of LIHTC Housing and Essential Elements for Successful Asset Management of Your Multifamily Rental Portfolio links.

If you are only registering for Multifamily Performance Metrics that Matter - The Portfolio Dashboard Perspective, please select the regular pricing at $50 (MACDC Member) or $75 (Regular).

Registration for this event is closed. Please contact Fehintola Abioye ( with any questions. 

Multifamily housing developers, owners and funders consider the at-a-glance dashboard as an asset management best practice for monitoring rental property performance. This Session #3 takes a deeper dive into some of the concepts covered in last week’s Session #2. This intermediate-level training will be led by Vinnie Viola, a seasoned affordable housing consultant. You’ll learn about some key performance metrics and risk rating criteria that stakeholders use to monitor rental property operations. This training is ideal for staff in organizations that want to create or enhance existing asset management reporting practices.  The interactive two-part training agenda includes:

  • Part 1- Essential Multifamily Performance Metrics 
    • Review typical multifamily performance metric calculations
    • Demonstrate portfolio dashboard format and concepts with Excel spreadsheet, featuring debt coverage ratio, property net cash flow/unit, economic occupancy, and rent collections metrics.
  • Part II – Case Study Group Exercise:  Multifamily Portfolio Dashboard Presentation:

Class participants will:

  • Input financial information into spreadsheet
  • Analyze property operating performance and trends
  • Assign basic property risk ratings based on operating results.
  • Specify operational issues and recommend corrective actions in a property action plan
  • Discuss portfolio performance results and proposed action plan items.

Participants are encouraged to bring a laptop with MS Excel to class for a truly interactive group learning experience.

Presenter Bio: Vinnie Viola, HCCP, MPA, is principal of Birch Island Real Estate Consulting, LLC, based in Milton, MA. Formed in 2013, Birch Island offers asset management expertise and web-based and private trainings to funders, owners, developers and operators of multifamily housing funded with Low-Income Housing tax Credit (LIHTC) equity. With 25+ years’ experience, Vinnie has worked in for-profit, government and not-for-profit organizations that invest in, asset manage and regulate multifamily affordable housing. His career includes ten years in various leadership roles with two Boston-based tax credit syndicators, through which he acquired expertise with multifamily asset management best practices. In these roles, Vinnie actively participated in hundreds of investment committee meetings for prospective tax credit investments. He proactively asset managed thousands of rental units in hundreds of investment partnerships, comprising over $1 billion in investor contributed equity. Among other clients, for NeighborWorks America Vinnie participates in organizational assessments of charter member organizations, focusing on profitability and production of real estate development, asset management and property management lines of business. Vinnie received his Bachelor of Arts in Geography from the University of Massachusetts Boston and a Master of Public Affairs from the University of Texas Dallas. He is an active member of NH & RA's Asset Management Council, a unique peer network that convenes affordable housing executives from multifamily development firms as well as syndicators, tax credit investors and lenders, to develop operational best practices.

Registration deadline: 

Wednesday, March 20, 2019

Registration fee: 

MACDC Members: $50, Regular: $75

Type of event: 

MKI Training

Learning area: 

Real Estate Development