Best Practices for Monitoring Multifamily Properties Part II – Physical Inspection & Management Evaluation


February 1, 2018
2:00 - 3:30 PM EST

About This Training
Sierra Heights Apartments, LP is a poor performing multifamily project in your tax credit portfolio. You recently added the asset to 'watch list' status due to a sharp decline in occupancy and operating deficits (Best Practices Part I webcast). Of course, a back-office desk review of financial statements and operating reports provides only part of the big picture, right?
Site visits can reveal many clues about a property’s operational troubles and potential corrective actions. If you have limited experience conducting site visits to evaluate multifamily assets and property operations, this training is for you. Join Vinnie Viola, Principal of Birch Island Real Estate Consulting, for a 90-minute training that offers a framework for conducting multifamily site visits. Vinnie shares his asset manager’s perspective of a typical two-part site visit, which includes a property physical inspection and evaluations of property and maintenance staff and their policies and procedures. Attendees may submit questions for real-time discussion and participate in several on-line polls.

Training Agenda
​Segment 1 - Property Physical Inspection

  • Physical Inspection Methodology
  • Overview of LIHTC Project Inspections and UPCS
  • Deferred Maintenance in Perspective

(Note: this is not a REAC or HQS-type training, but does use UPCS criteria as a framework for conducting inspections)

Segment 2 - Evaluation of Staff and Processes
A) Property Management Evaluation Criteria

  • Administrative / leasing staff
  • Management office
  • Rent collections
  • Marketing and retention
  • Leasing
  • LIHTC compliance
  • Resident service

B) Maintenance Evaluation Criteria

  • Maintenance staff (FTEs)
  • Maintenance workshop and inventory
  • Contracted services
  • Work orders
  • Preventive maintenance
  • Capital planning
  • Unit turnover

Is This Training for You?
Vinnie offers his asset manager’s perspective in this important introductory training for multifamily professionals. So if you’re new to multifamily housing with limited experience conducting site visits, this webcast will expand your working knowledge of property physical inspections and evaluation framework of site staff and processes that guide daily operations. The training targets:

  • Multifamily asset managers and analysts with portfolio oversight responsibilities
  • Entry-level property management staff
  • Corporate staff at property management companies that want a site-level operations perspective
  • Others that want to learn the basics for evaluating multifamily properties

Registration fee: 


Type of event: 

Partner Events

Learning area: 

Real Estate Development